Olympus Direct Primary Care FAQs

Direct primary care is the future of health care. In the DPC model, your provider and care team work directly for you, not the insurance company. With one low monthly membership fee, you get all of your primary care services for one low monthly cost. Use it how you want—when you need it!

Your dedicated team will deliver a comprehensive suite of services catered to your specific needs. You have a relationship with a trusted team dedicated to giving you the care you need when you need it.

Direct primary care allows patients to pay a flat monthly fee for unlimited visits with their primary care physician. This eliminates surprise medical bills and will give patients a more significant say in how much they spend on health care.

Direct primary care offers all people a new way to manage their health. Patients with Direct Primary Care gain more time with their doctor and benefit from more comprehensive coverage than traditional urgent care. This aids patients desiring a closer connection with their healthcare provider.

Direct primary care is a twist on the traditional medical practice model. Instead of seeing your physician once every few weeks or months, you’ll have access to them whenever you need them—without worrying about paying a copayment. You can even schedule appointments in advance with a simple direct text message to your doctor!

We work with you to create a customized plan for your unique needs and help you navigate any challenges that might arise. With our help, keeping track of your health will be much easier—which makes it much easier to spot potential problems and offers a better record of your health. Simple test results can reveal underlying problems that you may not even know you had! Regularly visiting a Primary Care Provider is essential for adult and pediatric health and wellness.

Insurance is not required to join Olympus Direct Primary Care. The DPC model offers an affordable access point to patients who cannot afford high-cost insurance coverage. Those members who do have insurance are encouraged to keep their current coverage or to speak with our staff to discuss alternative forms of coverage if they want to move away from traditional insurance plans.

Conventional insurance-based medical practices are becoming unwieldy with more employees and time spent just on billing and collections. Insurance companies dictate the type of care doctors give, and doctors have to see 25+ patients a day to maintain their business. Many times, the cost of billing is more than the fee itself.

Direct primary care allows physicians the freedom to serve patients and practice medicine the way they were trained. No billing means doctors have time to spend with patients, and patients can access the doctor when and where they need to.

Ultimately, direct primary care allows for more than just a better version of what is already there. Doctors are able to redefine the frontlines of care by providing proactive and preventive care that is otherwise unavailable in the traditional system. This leads patients to experience better service while having better health – namely fewer surgeries, specialist visits, hospitalizations, and medications.

Numerous reports show better care and cost saving throughout the United States. In North Carolina, DPC saved $1.28 million in health care claims in one year for 2000 patients. Less paperwork for doctors means more time to spend with patients as needed to manage medical conditions. More time means better access which means fewer specialist referrals, hospital admissions, and ER visits. In insurance-based medical clinics, 43% of the day is spent on needless paperwork.

Olympus Direct Primary Care leverages a telemedicine app that allows us to be available after hours, especially in urgent concerns. This dedicated tool allows us to securely text, video chat, and send pictures in real time.

It’s easy – schedule a visit via secure messaging or call in and come into the office to see us when your visit is actually scheduled. You will also have the option to a televisit as an alternative for a quick checkup or if you’re sick at home and would prefer not to come in. As a member of Olympus Direct Primary Care, there are no additional charges to see us-ever!

Our main priority is you and we want to make sure we’re available for you while maintaining little to no wait for same day or next day visits. We cap our patient panel at 600 patients (a traditional panel is 2000-3000 patients).

Medicare offers a low baseline of primary care services and typically makes it hard to gain personal access to a primary care physician. Our practice is excellent for the Medicare patient who values having unlimited access to a primary care physician that knows them. Our Medicare patients pay practice fees directly, but Medicare coverage remains in place for everything else: specialists, testing performed outside of our office, and hospitalizations. Your Medicare will also cover labs services we prescribe as these are performed by an independent lab affiliate. Our providers can still refer, write prescriptions, and fully act as your primary care physician.

Some patients utilize their health savings (HSAs), flexible spending (FSAs) or health reimbursement accounts (HRAs) to pay membership fees as “qualified medical expenses.” Legal experts have recommended these patients follow the best practice of paying annually or semi-annually. If requested, we can provide you with an invoice and/or submit a notice to your employer if any questions arise about our program. Please note that we cannot provide tax or legal advice, and you should consult your own tax advisor for guidance.

We accept patients as members no matter what insurance they have or do not have. We do not bill insurance. Because of this, to your insurance, this practice will be considered “out of network”.

If you desire, we will work with you to submit claims on your own and help you get reimbursed by your insurance company. How much you are reimbursed is dependent on your specific insurance plan and carrier.

You may pay with cash, check or credit card. We request a credit card on file through our secure business vendor to enjoy a cash-free office environment. The membership is completely inclusive for in-office care including visits, and we can charge your credit card directly if you choose to do any lab work or imaging at cash prices (not through insurance).

If you are going to use your Health Savings Accounts—payment needs to be every 6 months or yearly.